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Sessions & Events for All Attendees [clear filter]
Wednesday, October 25
 

6:00pm CDT

Welcome Reception - The Terrace at Marriott overlooking the lake
The location for our Welcome Reception will be at the Marriott Las Colinas on the Terrance overlooking the lake.  It is a SUPER perfect spot for our reception.

Join us for drinks, food, networking, and a good time (as always)! Come kick off the conference the right way :) 


223 West Las Colinas Boulevard, Irving, TX 75039 (972) 831-0000

Wednesday October 25, 2017 6:00pm - 9:00pm CDT
Marriott Terrace on the Lake
 
Thursday, October 26
 

TBA

Track Descriptions
During the day, there can be multiple sessions during the same time slot.  The track colors will help you distinquish the types of sessions during any time slot.  Below is a description of the type of content you can expect in each track.

1. Foundation (soft skills) Learning

These sessions demonstrate or teach skills or techniques in the soft skills such as communication, leadership, styles, behaviors, etc...

2. Technology Learning
These sessions demonstrate or teach participants about, or how to use, or usage techniques about a specific technology.

3. Learning About Super User Programs
These sessions are customer stories about Super User programs and practices for building, sustaining, and maturing Super User programs.

4. Looking to the Future
These sessions are more future thinking about either technology or practices that are either emerging or possibilities. These sessions are great for keeping Super Users current, and even ahead of the game, about trends.

Thursday October 26, 2017 TBA
TBA

8:30am CDT

Opening Address by emSEE Gus Lopes
This year we are so proud to have our event emcee'd by a member of our Community, SAPinsight Leader Board Member, HollyFrontier Super User Leader, and all around SUPER amazing person, Gus Lopes!

Speakers
avatar for Gus Lopes

Gus Lopes

Super User Leader - ERP Training Developer, HollyFrontier
Gus Lopes - Super User Leader and ERP Training Developer, Business Process Development HollyFrontier Corporation (NYSE: HFC) is among the largest independent petroleum refiners in the United States with operations throughout the mid-continent, southwestern and Rocky Mountain regions... Read More →


Thursday October 26, 2017 8:30am - 9:15am CDT
Junior Ballroom

9:15am CDT

Executive Welcome by Tony Caesar and Steve Shander
First up on our Experience is our Executive Support.

Tony Caesar, Vice President & CIO, PrimeSoure Building Products, SAPinsight Executive Advisory Board Chair, and ASUG National Board of Directors member, will welcome you to SEE17.  Come hear why Tony has supported SAPinsight and Super Users from our launch in 2013.

Steve Shander, Chief Customer Officer, SAP, and ASUG National Board of Directors member, will share his organizations mission and why Super Users are a critical layer of the enterprise landscape.

Both Tony and Steve are passionate, transparent, and approachable.  This will be a SUPER start to your Experience.

Speakers
avatar for Tony Caesar

Tony Caesar

Vice President IT and CIO, PrimeSource Building Products
Tony currently serves as the Chair of the SAPinsight Executive Advisory Board and Member of the ASUG National Board of Directors.Tony is an Information Technology Executive with over 31 years of domestic and international experience in sales, distribution, manufacturing, and consumer... Read More →
avatar for Steve Shander

Steve Shander

Chief Customer Officer, SAP
In his current position as Chief Customer Officer, Steve is responsible for overall Customer Satisfaction and acts on behalf of SAP customers as their advocate. Mr. Shander’s organization is comprised of Project Recovery team, Total Cost of Ownership team, Hana, Cloud, BI Ambassadors... Read More →


Thursday October 26, 2017 9:15am - 9:45am CDT
Junior Ballroom

9:45am CDT

Keynote: Landing on the SUN, by author and Super User evangelist Michael Doane
While a majority of companies with enterprise applications fail to adequately support their end user population, even fewer succeed at building and managing a sustainable super user network.  As evolution in this regard has been sloth-slow over the past thirty years, we have finally arrived at a tipping point in the marketplace whereby companies that have not evolved now find themselves in need of a “Super User (R)evolution”.  Michael will briefly describe the landscape of past failures and how, through the leadership of Ginger Luttrell and many others in her sphere are leading a true revolution. Through their ever-more-formalized methods, the enterprise applications world is moving into an environment wherein the super users are gaining both respect and improved practices by which they increasingly bring measurable (and visible!)  business benefit to their companies. Your takeaway is the knowledge of what can now be accomplished and how you can join in the growing vanguard of Super User revolutionaries.

Speakers
avatar for Michael Doane

Michael Doane

Consultant/Author, Doane Associates
A leading authority on enterprise applications. In recent years, he has been advising clients on organizational and governance strategies, business process optimization, and best practices and methods for deriving value from enterprise applications investments. Mr. Doane is the author... Read More →


Thursday October 26, 2017 9:45am - 10:30am CDT
Junior Ballroom

10:45am CDT

2017 SUPER Panel - From Default to Design
You have Super Users by default or by design.  If you do not official organize or recognize them, they are still there.

In this engaging panel discussion facilitated by our Keynote and author, Michael Doane you will hear a collaboration between different roles supporting a Super User Network.  Each will share insights on key topics from their own unique journeys and perspectives of the Super User space.  Learn their "why".  Learn about the different partner organizations involved including IT and COE.

Moderators
avatar for Michael Doane

Michael Doane

Consultant/Author, Doane Associates
A leading authority on enterprise applications. In recent years, he has been advising clients on organizational and governance strategies, business process optimization, and best practices and methods for deriving value from enterprise applications investments. Mr. Doane is the author... Read More →

Speakers
avatar for Lisa Ayala

Lisa Ayala

Super User Program Manager, Schlumberger
avatar for Dave Brauchler

Dave Brauchler

Sr. Director - Enterprise Applications, Triumph Vought
avatar for Diego Alvarado, CMI

Diego Alvarado, CMI

Head of Processes CoE, CMI
I´m a member of SUN Source Leader Board, where I get to integrate my passion for process improvement, knowledge management and the power of collaborative networking communities built around end-to-end processes, where subject matter experts within the organization can leverage their... Read More →
avatar for Jessica Mann

Jessica Mann

Southwest Airlines


Thursday October 26, 2017 10:45am - 11:30am CDT
Junior Ballroom

5:00pm CDT

6:00pm CDT

ASUG (Americas SAP Users Group) Dallas/Ft. Worth Chapter Reception
The ASUG Dallas/Ft. Worth Chapter welcomes Super Users to their fall meeting reception at GDT (General Datatech), complete with local food trucks and drinks, along with a tour of their very cool office.

Transportation will be provided from the Irving Convention Center.  Check here for detailed shuttle schedule to be posted.

999 Metro Media Pl
Dallas, TX 75247

Thursday October 26, 2017 6:00pm - 8:45pm CDT
Offsite - GDT (General Datatech)
 
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