Many organizations struggle to maximize business value from their Super User programs due to a lack of leadership alignment and support. Misalignments related to program objectives, executive involvement, governance, leadership potential, selection criteria, roles and responsibilities, and success metrics can negatively impact program execution. Optimizing alignment around program goals, assumptions, and barriers to success at the onset of any Super User program can help mitigate program risks and ensure critical leadership support is maintained throughout the duration of program.
- Identify how alignment optimization can be utilized to maximize business value within a Super User program
- Identify how Super Users can use analytics to accurately measure executive and leadership alignment
- Engage long-term support for the Super User program and proactively manage program risks.
