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Thursday, October 26 • 10:45am - 11:30am
2017 SUPER Panel - From Default to Design

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You have Super Users by default or by design.  If you do not official organize or recognize them, they are still there.

In this engaging panel discussion facilitated by our Keynote and author, Michael Doane you will hear a collaboration between different roles supporting a Super User Network.  Each will share insights on key topics from their own unique journeys and perspectives of the Super User space.  Learn their "why".  Learn about the different partner organizations involved including IT and COE.

Moderators
avatar for Michael Doane

Michael Doane

Consultant/Author, Doane Associates
A leading authority on enterprise applications. In recent years, he has been advising clients on organizational and governance strategies, business process optimization, and best practices and methods for deriving value from enterprise applications investments. Mr. Doane is the... Read More →

Speakers
avatar for Diego Alvarado

Diego Alvarado

Process Improvement Manager, CMI
Super User Program Manager, in the process of implementing a super user network across 5 different countries in 8 different companies that belong to one same Corporation with over 30K employees. | | Interested in: | Super User Networks | Process Improvement | Change Ma... Read More →
avatar for Dave Brauchler

Dave Brauchler

Sr. Director - Enterprise Applications, Triumph Vought
avatar for Jessica Mann

Jessica Mann

Sr. Manager SAP Support, Southwest Airlines
Jessica is a Leader within the Finance CoE Team at Southwest Airlines. Her Team supports SAP Security/GRC and, most recently, manages the Super User Program. Jessica is more than thrilled to be a part of the Super User Community! | Jessica started at Southwest Airlines in Ma... Read More →


Thursday October 26, 2017 10:45am - 11:30am
Junior Ballroom