Diego Alvarado, CMI
CMI
Head of Processes CoE
Guatemala
I´m a member of SUN Source Leader Board, where I get to integrate my passion for process improvement, knowledge management and the power of collaborative networking communities built around end-to-end processes, where subject matter experts within the organization can leverage their potential for success.
Over the past several years, I´ve been responsible for leading the Center of Excellence for Processes within CMI, a family-owned Corporation specializing in a multitude of industries, grouped into two main categories of food and capital.
We currently have one hundred Key Users in our program, grouped under three end-to-end processes, and spread across seven different countries. Our SUN´s have delivered over two-thousand hours of training and content development while also identifying over $500K in potential returns for the company.
On an academic perspective, I hold two certifications on both Project Management and Scrum and I´m currently working towards obtaining two more on Return on Investment and Business Process Management (BPM). I also hold an MBA and two undergraduate degrees in International Business and Marketing.
I enjoy public speaking and I´ve had the opportunity to represent CMI at various conferences across the US including previous SEE´s. However, my most prized accomplishments are my wife and two young sons.